FAQs

This page covers frequently asked questions about long term accommodation at International Students House including an overview of the application process. If you question is not answered below please do not hesitate to contact our accommodation desk by calling +44 (0) 207 631 8380 or accom@ish.org.uk

  1. What is the minimum age required to apply for accommodation?
  2. Can British students apply?
  3. Who can apply for long-term accommodation?
  4. What is a full-time education?
  5. If I apply for long term accommodation when will I know if my application has been successful?
  6. If my long-term application is successful, how will I be notified?
  7. What are long-term residents’ catering options?
  8. What are your terms?
  9. Do you have accommodation over the summer?
  10. What are the long-term prices?
  11. Why do you have two long-term rates?
  12. How often do I need to pay my room account?
  13. Do I need to pay a deposit?
  14. What is a “verification of financial support”?
  15. Do you have internet access?
  16. Do you have a launderette?
  17. What’s included in the room?
  18. Do you provide long-term residents with the bedding and towels?
  19. Are your long-term rooms ensuite?
  20. Are the long term rooms mixed gender?
  21. How many people will I have to share with?
  22. Do you do show arounds of your rooms?
  23. Can long-term residents have guests?
  24. What are the start and finish dates of the contract?
  25. What is the Alumni membership?

1. What is the minimum age required to apply for accommodation?
18 is the minimum age however under some circumstances the Dean can authorise accommodation for applicants who are younger than 18.

2. Can British students apply?
Yes, we encourage UK students to apply.

3. Who can apply for long-term accommodation?
You must be a full-time student in London, at an accredited university or college. If you are doing an internship or placement in London you can also apply, as long as it is part of your university qualification. However, you will need to send a document which shows how much you will be earning during the internship.

4. What is full-time education?
Anything over 20 hours per week.

5. If I apply for long term accommodation when will I know if my application has been successful?
Accommodation at ISH is not allocated on a first come first served basis. We select applicants based on a number of criteria to ensure we build and maintain a diverse student community. During the application process, applicants are regularly updated about their application status. There is an admissions panel that meets regularly to decide which applicants will be accepted to live at ISH the following academic year. The admissions panel will meet on the dates below for the September 2017 intake

  • Wednesday 24th May 2017
  • Thursday 15th June 2017
  • Thursday 6th July 2017
  • Thursday 20th July 2017

Students will be informed of a decision no more than two days after the admissions panel has met provided they complete their application before the date the panel meet. Applicants will either be informed they have been accepted to live at ISH the following year or will be informed they are being put into the applicant pool to be considered at the next admissions meeting.

6. If my long-term application is successful, how will I be notified?
If your application is successful, you will receive an offer of accommodation via email.

7. What are long-term residents’ catering options?
We have a canteen, in the main building, where you can buy your breakfast, lunch and dinner. Long term residents receive approximately 20% discount on purchases of main items in the canteen. We have a communal self-catering kitchen (with 3 commercial cookers with ovens, 2 freezers, 1 microwave and 1 kettle) in each building. There are also microwaves and kettles along each floor for Long term residents.

8. What are your terms?
Our terms are September to the end of December, January to the end of March, and April to the middle of June.

9. Do you have accommodation over the summer?
Yes, but during the Summer period, long stay accommodation is limited and only offered to current residents who provide written confirmation from their place of study, confirming their need to stay to enable them to continue with their studies.

10. What are the long-term prices?
Our rates change each September and are available on our website.. Click here to view our prices.

11. Why do you have two long-term rates?
The first rate is for the first 30 days only. The second rate is valid after the first month and for the rest of your stay.

12. How often do I need to pay my room account?
Your accommodation charges may be paid in two instalments for those arriving in September the first half should be paid prior to arrival and the second by 1st December. For those arriving in January and April, full payment is required in advance.

13. Do I need to pay a deposit?
Yes, you will need to pay a £600.00 security deposit before arrival. This deposit is refundable when you leave, providing that all financial commitments towards ISH have been met and no damages have been found in your room.

14. What is a “verification of financial support”?
The verification of financial support, confirms how you will be paying for rent during your stay at ISH.

If a loan/grant/scholarship covers your expenses, then you will need to provide us with a photocopy of the document that confirms this. If your parents are covering your payments, we will require a letter from them advising that they will take responsibility for your payments. If you will be paying for yourself please send us a photocopy of your most recent two months’ bank statements.

15. Do you have internet access?
Yes, we have a fast fibre optic connection. All rooms have internet access by connecting to a socket in the room and Wifi is also available throughout all of our buildings. Access is unlimited but downloads and file-sharing are not permitted. If you want to use a wired internet connection a connection-cable to the internet junction box in the room is for sale at a price of £3.50. You can purchase this cable from ISH Reception at Great Portland Street.

16. Do you have a launderette?
Yes, we have several communal laundry-rooms available which are cashless. The system works a bit like a mobile phone top-up. Simply:

1. Get a laundry card from ISH Reception, you will need to pay a refundable £5 deposit for the card
2. Create an online account and add credit to your card, by debit or credit card.
3. Once you have credit, you can use it in the laundrette to pay for your wash service.
4. The price is £2.70 for an economy wash, and £1.10 for an economy dry.
5. You can check to see when washers or dryers are available online.

17. What’s included in the room?
Each room has a fridge and a wash basin, as well as a desk, bed, chair, lamp and a wardrobe per person.

18. Do you provide long-term residents with the bedding and towels?
We provide our residents with bedding, but residents have to wash it. You will need to provide your own towels.

19. Are your long-term rooms en-suite?
We have a selection of standard and en-suite rooms. En-suite rooms are either a twin room or a single room. Please note that single en-suite rooms are very popular, and book out quickly.

20. Are the long term rooms mixed gender?
No, all of our long term shared rooms are same sex.

21. How many people will I have to share with?
It will depend upon the type of room you apply for and the room you are offered. For shared bathroom facilities, there is one toilet and shower/bath for every five people.

22. Do you do show around of your rooms?
We show the rooms every Wednesday, Thursday and Friday between 11am and 12pm providing the rooms are empty. Contact us to arrange a show round.

23. Can long-term residents have guests?
You can have a guest for up to 3 nights during a seven-day period. During that seven-day period, you can have a maximum of one guest per room. Guests have to be booked at ISH Reception. They have to be booked in person, and at least 1 day in advance. We cannot book guests on the phone, by email or by fax. If the guest needs a mattress, the price is £10.50 (per guest per night). If you are in a shared room you will need to obtain written consent from your roommate that confirms they are happy for you to have a guest staying.

24. What are the start and finish dates of the contract?
We offer 40 week contracts. For the 2017/2018 academic year the contract starts on 16th September 2017 and ends on 22nd June 2018. The holiday periods at ISH for the 2017/2018 academic year are as follows:

  • Christmas holiday – 16th December 2017 – 5th January 2018
  • Easter holiday – 24th March 2018 – 13th April 2018

The holiday periods are included in the 40 week contract.

25. What is the Alumni membership?
The £30 alumni fee is a one off payment for the life-time membership of the ISH alumni association – the Goats Club.
The Goats Club was formed in 1956, by the founder of International Students House, Mary Trevelyan, as a response to the loneliness felt by international students at the time. Members attended events every Tuesday, a chance to meet, share experiences of living in London, learn about each other’s culture and British culture. Mary Trevelyan had close ties to the royal family, and her Royal Highness the Queen Mother was the first Patron and huge supporter of the House.

There are 6,000 Goats worldwide, an exclusive club, whose members include judges, lawyers, Prime Ministers, architects, development professionals and high profile leaders of the UN and global government – you will see posters of them throughout ISH.

Your membership gives you a lifelong 10% discount on all short stay accommodation in the House for yourself and immediate family, access to the ISH bar for you and your friends, invitations to networking events around the world hosted by Goats Ambassadors.
While at ISH, Goats Club members come back and offer career advice, give lectures and some of them offer the opportunity for internships and work experience to current residents.

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